FAQ
Frequently Asked Questions
Find answers to common questions about our live-in care services, pricing, and how to get started.
About Live-In Care
Live-in care means a dedicated, professional carer lives in your home to provide round-the-clock support. Unlike a care home, your loved one stays in their own familiar surroundings while receiving personalised, one-to-one attention. The carer assists with personal care, meal preparation, medication, companionship, and daily living tasks.
With live-in care, your loved one remains in the comfort of their own home, surrounded by their memories, belongings, and community. They receive dedicated one-to-one care rather than shared attention, can maintain their own routines, keep pets, and enjoy familiar surroundings. It’s often more cost-effective than a premium care home too.
Live-in care is suitable for anyone who needs regular support but wishes to stay at home. This includes older adults, people recovering from surgery or illness, those living with dementia or Alzheimer’s, people with physical disabilities, and anyone who values their independence but needs assistance with daily tasks.
Services & Care Plans
Every day is tailored to the client’s preferences and needs. A typical day might include assistance with morning routines, preparing nutritious meals, medication support in accordance with the client’s needs, the carer’s competence and agreed arrangements, accompanied walks or outings, household tasks, social activities, and settling in for the evening. The key is that routines revolve around the client, not the other way around.
Absolutely. Care plans are living documents that evolve with your loved one’s changing needs. Grace & Love remains available to discuss changing requirements and, where appropriate, can assist with further introductions or adjustments to care arrangements agreed between clients and self-employed carers.
Yes. Grace & Love can introduce self-employed live-in carers who have relevant dementia care experience and training, depending on the client’s individual requirements and carer availability. Carers can provide person-centred support designed to maintain dignity, promote independence where possible, reduce anxiety, and support overall well-being. Care arrangements are tailored to each client’s specific needs and preferences.
Suitably experienced self-employed carers may provide medication support in accordance with agreed arrangements, their training and competence, and any relevant instructions from healthcare professionals. This may include medication reminders and assistance with organising medications where appropriate. Grace & Love does not provide clinical care or medication management services.
Getting Started
Simply call us on 07487518156 or fill in our contact form. We’ll arrange a free, no-obligation consultation — either by phone, video call, or in person — to discuss your requirements and answer any questions you may have. We will then explain the introduction process, identify potentially suitable self-employed live-in carers based on your needs, and facilitate introductions. You can then decide whether you wish to engage a carer.
The timescale for arranging an introduction to a self-employed live-in carer will depend on a number of factors, including your individual requirements, the completion of the necessary information and checks, the availability of suitable carers, and your decision to engage a carer following an introduction. We will keep you informed throughout the process and work to facilitate introductions as efficiently as possible.
The duration and terms of any care arrangement are agreed directly between the client and the self-employed carer, subject to the applicable agreements and Grace & Love’s introduction terms. Arrangements can vary depending on individual circumstances and the requirements of both the client and the carer.
The consultation is a relaxed, friendly conversation where we discuss your loved one’s requirements, preferences, routines, and any concerns you may have. We’ll explain our introduction service in detail, answer any questions you may have, and gather the information needed to understand your circumstances. If you decide to proceed, we can begin searching for potentially suitable self-employed live-in carers based on your requirements.
Costs & Practicalities
The cost of arranging live-in care will depend on a range of factors, including the client’s individual requirements and the services agreed with the self-employed carer. During the consultation, Grace & Love will explain how its introduction service works and provide information about any applicable fees. Full details of costs and payment arrangements will be provided before any commitment is made.
In some circumstances, local authorities, the NHS, or other organisations may contribute towards the cost of care, depending on an individual’s eligibility and circumstances. Grace & Love can provide general information about potential funding options and direct clients to the appropriate organisations for independent advice. Some clients may also use benefits such as Attendance Allowance or NHS Continuing Healthcare funding to help meet care-related costs. Eligibility assessments and funding decisions are made by the relevant authority or organisation.
Before introducing self-employed carers, Grace & Love carries out appropriate vetting and suitability checks in accordance with its recruitment and introduction procedures. These checks may include identity verification, Right to Work checks, Enhanced DBS status, professional references, relevant training, experience, and other assessments considered necessary to help identify suitable carers for clients’ needs.
Still Have Questions?
Contact Tracy for a friendly, no-obligation conversation about your care needs and how our introduction service can help.